Key Responsibilities:

1 - B2B Account Management: 

• Building and maintaining strong relationships with sub-agents to ensure long-term partnerships
• Driving sales of travel services through Cozmo B2B platform to sub agents and achieving targeted revenue goals. 
• Identifying new business opportunities and developing strategies to capture these markets. 
• Staying updated on travel products, services, and industry trends to provide clients with the best options. 
• Ensuring high levels of client satisfaction by addressing their needs and resolving any issues promptly.
• Preparing sales reports, analyzing performance metrics, and forecasting future sales. 
• Upholding and promoting the company’s brand values and service excellence. 
• Conduct market research and stay updated on competitor activities.

2 - Business Development 

• Focus on both existing and new sub-agents in the market to expand network and client base. 
• Use networking and market research to identify potential sub-agents' clients.  
• Meet or exceed monthly and quarterly sales targets for acquiring new clients. 

3 - Revenue Management & Reporting

• Ensure that revenue targets for assigned accounts are met or exceeded. 
• Keep an eye on booking trends from sub agents to identify opportunities for optimization and growth. 
• Use the CRM system to keep detailed and up-to-date records of client interactions and transactions. 

4 - Operational Excellence

• Ensure operational excellence by implementing best practices in sales processes, reporting, and sales. 
• Monitor performance metrics, streamline operational procedures, and enhance service delivery to support growth and efficiency. 

Dimensions:

Personal Qualities:

• Strong understanding of travel technology and GDS systems. 
• Excellent communication skills and fluency in English language and basic understanding of regional language (Hindi or Urdu).
• Willingness to travel extensively. 
• Strong network within the B2B travel. 
• Passion for Travel.
• UAE Driving License.
• Residing in Dubai Emirate.

Education:

• Bachelor's degree (preferably in Tourism or related field) 

Experience:



• Minimum 2-3 years of experience in B2B travel sales in Dubai Market.
• Proven track record in B2B sales within the travel industry and demonstrated success in achieving sales targets. 
• Skills in MS Office (Word, Excel). 
• Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and familiarity with various airline booking portals.